Employee Assistance Program
When an employee works less well than usual, you often assume that there are hidden personal problems or issues. Issues that potentially undermine:
- THE LEVEL OF SAFETY AT WORK
- ENGAGEMENT
- INDIVIDUAL WORK PERFORMANCE
- CUSTOMER SATISFACTION
You like to contain the situation before things get out of hand, you try to address the issue, come up with a solution for this particular colleague. This is most often easier said than done, and almost all the time puts pressure on line management, HR and potentially the company as a whole.
Engagement and well-being are emotional issues indeed. And, they can be dealt with in a structured way.
EAPs are employer-sponsored programs specifically designed to alleviate and assist in eliminating a variety of workplace problems. The source of these problems can either be work-related or personal including:
| Mental health | Substance abuse |
| Various addictions | Marital problems |
| Parenting issues | Emotional problems |
| Health and lifestyle issues | Financial and legal concerns |
EAP Purchases guideDid you know?
CSS was amongst the first to introduce in Europe the concept of Employee Assistance (EAP) as part of a comprehensive modular preventative health management strategy. EAP is a corner stone of our overall preventative health management concept that furthermore encompasses the notion of workplace health promotion, work life services and corporate health communities.
EAP deals with:
- Mental Health issues
- Personal issues
- Issues in the Workplace
- Family life issues
- Health & Life-style issues
- Consumer issues
- Managerial & organizational issues
- Financial & Legal issues